Our customer service team will contact you for order confirmation within 24 hours of placing your order. Once the order is confirmed, it will be prepared for shipping. All orders are processed and shipped within 2 to 5 business days according to the shipping zone.

Consumer will be eligible for return/exchange in case of receiving wrong or damaged item only. We kindly advise checking your cart before placing an order, on the other hand our customer service will have confirmation call with you within 24 hours of placing order to reconfirm the order item, data and payment.

We strive to prevent these unpleasing incidences, but it may happen. In case of receiving a damaged item, kindly contact us immediately upon delivery and we will manage immediate exchange without extra shipping fees.

For any inquiries we will be happy to keep in touch with you either through ecommerce@necessyy.com or call us directly on +201070357492.

Online payments available as card payment or mobile wallet.